Create issue or void instructions

Procedure

1. On the main menu, select Fraud Control, and in the Create section, select Create Single Issue or Create Multiple Issues.

   Note: The work flows for "Create Single Issue" and "Create Multiple Issues" are similar, except for the page title.

2. To select or enter the details for an issue or void:

   • If you are creating a single issue, see Create Issue or Void Instruction.
   • If you are creating multiple issues, see Create Multiple Issue or Void Instructions.
   • If you are creating multiple issues and want to add another issue or void instruction, click Add Another.

     A new line appears for further data entry.

3. When finished, confirm the information on the page, and then click Submit Request to accept the changes. The request is submitted, and the Issue Maintenance page appears with a confirmation message.