Create Multiple Issue or Void Instructions

When you click Create Multiple Issues in the Create section under the Fraud Control tab, the Create Multiple Issue or Void Instruction appears. The page enables a user to add and delete multiple issue or void instructions at once.

Account/Required field

Account number of the issue or void instruction

The accounts included in the list are dependent on the user's account entitlements.

Transaction Type/Required field

The type of the issue or void instruction

Types include:

  • Issue Add
  • Issue Delete
  • Void Delete
  • Void Add
Check Number(s)/From Required field/To

Check number or number range of checks related to the issue or void instruction

Note: If the transaction type is “Issue Add,” enter only a single check number, not a range of numbers.
Amount

The amount of the check causing the issue or void

Note: Required only when the transaction type is “Issue Add”
Date

For issue add and delete records, this field is the date the check was written in the mm/dd/yyyy format.

For void add and delete records, this field is optional.

Payee

Optional field identifying the payee of the check

To add another issue or void instruction, click Add Another. A new line appears for data entry.

Confirm the information, then click Submit Request. The request is submitted, and the Issue Maintenance page appears with a confirmation message.