Managing user information with user groups enabled

Managing user information involves creating and editing company users, and providing them entitlements to system features and functionality through user groups.

The Manage User page, accessed from the Administration menu, is used to manage user information. Depending on your configuration, you can either manage a user's entitlements to features and functionality individually or by setting up user groups.

The following topics cover managing user information with the User Groups feature enabled. If the user group feature is not enabled for your company you will manage user entitlements individually.

Note: This function is available only to CSAs. Depending on system configuration, approval by a second CSA may be required before the change takes effect.