Copy a user (user group)

About this task

These instructions are specific to a configuration where user entitlements are defined through user groups.

If your configuration does not utilize user groups, see Copy a user.

Procedure

  1. From the Administration tab, in the Manage section, select Users. The Manage Users page displays a list of company users.

  2. In the Action column for the user you want to copy, click Select Action. The actions list appears.

  3. Click Copy to New User. The Copy User page appears.

    Note: You can also copy information to a new user by clicking the Copy User button on the View User page.

  4. Enter the user information.

    User Status

    Designates the new user as active or inactive

    An inactive account cannot be used to access Universal Online Banker

    User Name

    The user's first name, optional middle initial or name, last name, and optional generation suffix from the list

    Email

    The user's e-mail address for delivery of passwords and system notices

    Phone/Fax Number

    Clicking the Add Information check box displays three fields for telephone and fax numbers.

    Primary Phone

    The user's main telephone number

    Secondary Phone

    The user's other telephone number

    Fax Number

    The user's fax number

    User ID

    The user's login ID

    It conforms to the parameters established by your financial institution. These include maximum length, minimum length, and invalid characters.

    Temporary Password

    Password for the new user entered by you or generated by the system with the Generate button

    Confirm Temporary Password

    Re-entry of the password you entered

    If the system generated the password, this field will populate with the same password.

    External Authentication ID

    The token identifier that authenticates the new user’s identity

    If the company is configured in its class of service to require token authentication, either at login, for payment approval, or both, this field is required.

    The token provider identifier responsible to authenticate the user’s identity. This field is required if your company requires external token authentication either at login and/or payment approval.

    Default Language

    Language of the new user

  5. Click Save.