View a message

Procedure

  1. Click the Inbox link on the top right of the page.

    OR

  2. If the notification area at the top center of the page displays a red number, click it to link to the Inbox's Alerts or Messages tabs.

  3. On the Inbox page, under the Messages tab in the Subject column, click the subject of the message you want to view.

  4. On the View Message page, view the selected message.

    Note: The displayed time is relative to the financial institution's time zone.

  5. To resend a message that you originally sent, click Resend Message.

  6. To remove the message, click Delete Message.

    Caution: The message is deleted without a preview page for confirmation.

  7. To return to the Messages tab on the Inbox page, click Cancel.