Edit a stop request

Procedure

  1. On the main menu, select Check Services, and in the Manage section, select Stop Payments.

  2. On the Manage Stop Payments page, click the link in the Check Number(s) column for the stop request you want to view.

    If the status of the stop request is any of the following, the Edit Stop Payment Request page appears:

    • Pending Approval
    • Approved (with Type = Stop Request)

      If the type and status are other than what is listed, the View Stop Payment Request page appears. You cannot edit the stop request.

  3. If the Edit Stop Payment Request page appears, edit the details of the stop payment request.

  4. Click Continue.

  5. On the preview page, review the information.

  6. Click Submit.

    The Stop Payment Request: Mail Form summary page for the request appears. It verifies that the submit was successful.

  7. Note the confirmation number on the form for your records.

    Note: The confirmation number is for tracking purposes only and does not indicate that the request has been processed.

  8. Print and sign the summary page.

  9. When finished with the confirmation, click Done. The Manage Stop Payments page appears with the request updated.

  10. Mail the summary page to the address on the form.