EFD upload statuses

The Electronic File Delivery (EFD) feature provides a summary of uploaded batch files on the Check EFD Status page. Use this page as a dashboard for quickly filtering and displaying files according to their current status.

The following statuses are possible for batch files that have either been uploaded or created using the EFD function:

  • Loading – A user has completed the task of uploading a batch file, but the system is still is in the process of loading the actual file.
  • Upload Failed – The uploaded file could not be parsed by the system. There are various reasons for such a parsing failure, such as duplicate transactions, branch codes not loaded, errors with the file, or errors with records contained in the file.
  • Awaiting Approval – A user has uploaded or created the batch, and it awaits one or more approvals by authorized Universal Online Banker users. This status is used only when EFD is configured for approvals.
  • In Transmission – The batch file has been transmitted and the system is still is in the process of moving the file to a designated FTP location. How transmission occurs depends on approval requirements. If approval is required, it is automatic following approval. If approval is not required, it is executed manually by a user. In both cases, the status appears in the Transaction Status History for the batch file.
  • Transmitted – The system has delivered the batch file to the financial institution's payments system using FTP transmission.
  • Transmit Failed – The FTP transmission process failed.
  • Awaiting Confirmation – The batch file has been transmitted successfully and now awaits confirmation by the financial institution's payments system. Confirmation involves the appropriate file matching the awaiting file being copied to the designated directory, the respective batch job being run successfully and the confirmation batch being moved to the Archive directory.
    Note: After a certain amount of time, the "Awaiting Confirmation" status may appear in red type as an alert that the transmitted file has not yet been confirmed. The timing for this change in display is determined by two configuration properties, one for regular Universal Online Banker users and another for members of the support company.
  • Needs Review – The financial institution has returned a confirmation notice to the system, one or more transactions in the file were not accepted, and appropriate actions must now be taken before the file can be processed. The review must be performed by a user in the financial institution's support corporation; however, the status is displayed to all users.
  • Accepted – The confirmation has been accepted by a user in the financial institution's support corporation. This action is possible only after the confirmation file has been loaded (by the financial institution) and the appropriate confirmation BCI process has been successfully run. When the Support corporation user accepts the confirmation, the system updates the status of all transactions in the batch file are updated accordingly.
  • Rejected – The confirmation has been rejected by a user in the financial institution's support corporation.
  • Deleted – The batch file has been deleted.