Contact us
About this task
Need to contact us? We strongly urge you to contact us through the Messages feature rather than through regular e-mail. The Messages feature is secured and protects any sensitive information in your message, such as account numbers or passwords. Regular e-mail is not as secure.
To send us a message:
Procedure
In the top right area of the application window, click
(the Messages icon).
On the Messages page, click Send Secure Message.
On the Send Secure Message page:
- Choose the To group. This is the customer service group to whom you want to route the message.
- Type a subject for the message.
- Type your message text, up to a maximum of 2,000 characters.
Click Preview Message.
On the Preview Secure Message page, review your message and if satisfied, click Send Message.
Example
| Write to us
123 Maple Street Anywhere, ST 12345 Reach us by phone 555-123-4567 |
Hours of operation
Monday - Friday, 9 AM - 5 PM ET Closed on the following holidays:
|
